Privacy Policy for TAMISEMI Mobile App

Last Updated: November 2024

Introduction

The President's Office - Regional Administration and Local Government (PO-RALG), operating as TAMISEMI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TAMISEMI mobile application ("App") available on Google Play Store.

By using our App, you agree to this policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, and contact details.
• Profile Information: Profile picture, preferences, and settings.
• Communications: Messages, feedback, and correspondence sent through the App.

1.2 Information Collected Automatically

• Device Information: Device type, OS version, unique IDs, and network info.
• Usage Data: Features accessed, time spent, and interaction data.
• Log Data: IP address, access times, and viewed pages.
• App Performance Data: Crash reports and performance metrics.

1.3 Permissions and Access

• Internet Access: To fetch news, media, and updates.
• Storage/Media Access: To upload profile pictures.
• Vibration: For haptic feedback.
  Note: We do not access your location, contacts, or SMS without your consent.

2. How We Use Your Information

• Service Delivery and App improvement
• Personalization and user experience
• Communication and government updates
• Security and fraud prevention
• Usage analytics and insights
• Compliance with legal requirements

3. Data Storage and Security

Your data is securely stored with encryption and best practices in compliance with Tanzanian data protection laws. While we take strong measures to protect your data, no method of electronic storage is 100% secure.

4. Data Sharing and Disclosure

We do not sell your data.
We may share information with:

• Government authorities for official use
• Legal bodies when required by law
• Trusted service providers under confidentiality agreements
• When necessary to protect rights or with your consent

Third-Party Services:
The App may use Google Play Services or analytics tools, each with its own privacy policy.

5. Data Retention

We keep data only as long as needed for the purposes stated in this policy, or as required by law. Data is securely deleted or anonymized when no longer needed.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your data
• Object to or restrict processing
• Request data portability
• Withdraw consent or opt out of certain data uses

To exercise these rights, contact us via the details below.

7. Children’s Privacy

The App is for users 18 and above. We do not knowingly collect data from minors. Parents may contact us if they believe a child’s data has been submitted.

8. International Data Transfers

Your data may be processed outside Tanzania under appropriate safeguards.

9. Changes to This Policy

We may update this policy and will notify you by updating the “Last Updated” date or through in-app notifications. Continued use means you accept the new terms.

10. Data Deletion

You can delete your data via in-app settings or by contacting us directly. Deletion requests are handled per legal requirements.

11. Cookies and Tracking

The App may use cookies and similar technologies to remember preferences and improve functionality. You can adjust these in your device settings.

12. Contact Us

President's Office - Regional Administration and Local Government (PO-RALG)
Dodoma, Tanzania
Email: info@tamisemi.go.tz
Website: www.tamisemi.go.tz
In-App Contact: Available in the App contact center

13. Governing Law

This Privacy Policy is governed by the laws of the United Republic of Tanzania.

14. Consent

By installing and using the TAMISEMI Mobile App, you acknowledge that you have read and agreed to this Privacy Policy.

Effective Date: November 2024
App Version: 1.0.0
Package Name: tz.gwf.core.mobile